Legislature(2007 - 2008)CAPITOL 17

03/28/2007 03:00 PM House LABOR & COMMERCE


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* first hearing in first committee of referral
+ teleconferenced
= bill was previously heard/scheduled
+= HB 155 EXTEND ALCOHOLIC BEVERAGE CONTROL BOARD TELECONFERENCED
Moved Out of Committee
+= HB 65 PERSONAL INFORMATION & CONSUMER CREDIT TELECONFERENCED
Heard & Held
+ Previously Heard/Scheduled TELECONFERENCED
HB 65-PERSONAL INFORMATION & CONSUMER CREDIT                                                                                  
                                                                                                                                
4:17:48 PM                                                                                                                    
                                                                                                                                
CHAIR OLSON announced  that the final order of  business would be                                                               
HOUSE  BILL NO.  65, "An  Act  relating to  breaches of  security                                                               
involving personal  information, credit  report and  credit score                                                               
security  freezes, consumer  credit monitoring,  credit accuracy,                                                               
protection of social security numbers,  care of records, disposal                                                               
of  records, identity  theft, furnishing  consumer credit  header                                                               
information,  credit   cards,  and   debit  cards,  and   to  the                                                               
jurisdiction of  the office of administrative  hearings; amending                                                               
Rule 60,  Alaska Rules of  Civil Procedure; and providing  for an                                                               
effective date."                                                                                                                
                                                                                                                                
4:18:02 PM                                                                                                                    
                                                                                                                                
REPRESENTATIVE  JOHN  COGHILL,  Alaska State  Legislature,  joint                                                               
prime  sponsor,  began by  explaining  that  a similar  bill  was                                                               
introduced during  the previous  legislative session.   He stated                                                               
that  when personal  information is  used, whether  for-profit or                                                               
for  credit scoring  purposes,  it  should be  kept  secure.   He                                                               
opined that the rules in Alaska  "need to change with the times,"                                                               
adding  that  the various  agencies  involved  would explain  any                                                               
concerns.    He  stated  that   HB  65  addresses  when  personal                                                               
information  is  used,   as  well  as  identity   theft  and  the                                                               
consumer's  right to  freeze  credit.   He  said  that if  social                                                               
security numbers  are going to  be used, this should  be properly                                                               
protected.    He  requested  that   the  committee  not  consider                                                               
amendments at this time.                                                                                                        
                                                                                                                                
REPRESENTATIVE NEUMAN  questioned how HB 65  will correspond with                                                               
the ethics issues that the legislature is currently working on.                                                                 
                                                                                                                                
REPRESENTATIVE COGHILL replied  that both of these  deal with the                                                               
issue of  public trust.   With regard  to legislators,  he stated                                                               
that  Title 24  deals  with  legislative reporting  requirements,                                                               
which  he opined  are "justifiable."    He explained  that HB  65                                                               
applies  to   personal  information  that  is   used  for  credit                                                               
purposes.    He  said  "I  think you're  talking  about  two  ...                                                               
different  realms.   One  of  them  is  going  to be  about  your                                                               
personal credit  history, and one  of them  is going to  be about                                                               
your  disclosure of  personal  income."   He  stated  that HB  65                                                               
creates safeguards for the transfer of personal information.                                                                    
                                                                                                                                
REPRESENTATIVE  NEUMAN shared  his belief  that these  two issues                                                               
overlap.    He  pointed  out that  legislators  are  required  to                                                               
provide the  names and  addresses of  individuals that  they work                                                               
with,  and  questioned  how  this  information  is  going  to  be                                                               
protected.                                                                                                                      
                                                                                                                                
REPRESENTATIVE  COGHILL   replied  that  these  two   issues  may                                                               
overlap, and  requested that any areas  be pointed out to  him as                                                               
the bill is discussed.  He  stated that he is open to discussion;                                                               
however, at this point he does not know which areas overlap.                                                                    
                                                                                                                                
4:28:14 PM                                                                                                                    
                                                                                                                                
REPRESENTATIVE LEDOUX questioned whether HB  65 has any impact on                                                               
other public  records that include personal  information, such as                                                               
workers' compensation records or voters registration lists.                                                                     
                                                                                                                                
REPRESENTATIVE COGHILL  offered his understanding that  there are                                                               
certain public records within the  various departments that would                                                               
become more secure.   However, public lists, such  as the voters'                                                               
registration  list,  would  most  likely not  be  affected.    He                                                               
pointed out that  a person's name and address  are public record,                                                               
and most  phone numbers are  published.   He opined that  when it                                                               
comes to information  such as social security  numbers and credit                                                               
card  numbers, which  are sensitive  to  personal economic  well-                                                               
being,  this  information should  be  protected.   In  regard  to                                                               
workers' compensation  information, he  noted that this  issue is                                                               
being addressed by  a different piece of legislation.   He stated                                                               
that HB  65 addresses  process protection  issues with  regard to                                                               
social security and credit information.                                                                                         
                                                                                                                                
REPRESENTATIVE  GARDNER  asked  whether  this  would  affect  how                                                               
businesses  are required  to dispose  of an  applicant's personal                                                               
information.                                                                                                                    
                                                                                                                                
REPRESENTATIVE COGHILL shared his  understanding that credit card                                                               
information must  be disposed  of in a  certain way,  although he                                                               
does not  know how specific the  disposal section is.   He stated                                                               
that he would  be interested to hear more from  the Department of                                                               
Law (DOL) regarding this issue.                                                                                                 
                                                                                                                                
REPRESENTATIVE GARDNER  questioned whether  HB 65 applies  to all                                                               
businesses,  or  only  those  that   deal  with  data  collection                                                               
services.                                                                                                                       
                                                                                                                                
REPRESENTATIVE COGHILL replied that certain  areas of the bill do                                                               
apply to  all businesses, while  other areas apply to  those that                                                               
specifically  deal  in  data collection  and  distribution.    He                                                               
stated that these businesses are  needed, and the intention is to                                                               
ensure that the  "firewalls are very secure."   He commented that                                                               
the  electronic transfer  of information  is  common, and  stated                                                               
that  barriers need  to  be in  place.   He  said that  insurance                                                               
companies  and  banks  require  this  type  of  information,  and                                                               
pointed out  that most  of these  businesses are  regulated under                                                               
the  Gramm-Leach-Bliley Act  and the  Fair Credit  Reporting Act.                                                               
He said  that states are  responsible for implementing  the rules                                                               
set forth by these acts, and HB 65 does this.                                                                                   
                                                                                                                                
4:33:30 PM                                                                                                                    
                                                                                                                                
REPRESENTATIVE GARDNER inquired as  to the differences between HB
65,  and  the  bill  that  was  introduced  during  the  previous                                                               
legislative session.                                                                                                            
                                                                                                                                
REPRESENTATIVE  COGHILL   explained  that  HB  65   contains  the                                                               
language that  passed the  House of  Representatives.   He stated                                                               
that any  proposed amendments  would first  be denied,  until the                                                               
various   industries  have   proven  that   the  amendments   are                                                               
necessary.                                                                                                                      
                                                                                                                                
REPRESENTATIVE  GARDNER, referring  to the  fiscal note,  pointed                                                               
out that HB 65, "if enacted  in its current form, could result in                                                               
the  imposition of  extremely large  financial penalties  for the                                                               
state of Alaska," in the event of a security breach.                                                                            
                                                                                                                                
REPRESENTATIVE  COGHILL   agreed  that   this  is   correct,  and                                                               
explained that this  is considering the worst case  scenario.  He                                                               
stated  that the  standard should  be  determined,   in order  to                                                               
determine what the  consequences of a security  breach should be.                                                               
He commented that  it may be costly for the  responsible party to                                                               
notify  individuals of  a security  breach.   He said  that if  a                                                               
company  has  good  security   measures  that  are  "demonstrably                                                               
secure,"  he   is  unsure   that  the   company  would   be  held                                                               
responsible, adding that  if there is a security breach  due to a                                                               
lack  of security,  the company  should be  held responsible  for                                                               
this.  He stated  that while he is open to  hearing how the state                                                               
intends to follow through on this, he is "very unsympathetic."                                                                  
                                                                                                                                
REPRESENTATIVE  GATTO  asked  whether  the state  would  be  held                                                               
liable  for an  incorrect  media  representation that  referenced                                                               
statements made by a legislator on the public record.                                                                           
                                                                                                                                
REPRESENTATIVE COGHILL replied that this  is outside the scope of                                                               
HB  65, and  clarified that  this bill  only applies  to personal                                                               
information such as  credit and social security  information.  He                                                               
stated that the  legislature is exempt from  slander laws, adding                                                               
that  legislators  are  "public  targets."   In  response  to  an                                                               
additional  question, he  reiterated that  a person's  name would                                                               
not be protected.                                                                                                               
                                                                                                                                
4:43:03 PM                                                                                                                    
                                                                                                                                
SENATOR  GENE  THERRIAULT,  Alaska State  Legislature,  explained                                                               
that  he  began working  on  consumer  protection legislation  in                                                               
2005.    Senator Gretchen  Guess  and  Senator Johnny  Ellis  had                                                               
introduced  similar  legislation,  and during  the  interim,  the                                                               
three  collaborated on  a  new piece  of  legislation, which  was                                                               
introduced in 2006.   He explained that due to  the debate on gas                                                               
pipeline  issues during  the  2006  legislative session,  Senator                                                               
Guess  did  most of  the  technical  work,  and worked  with  the                                                               
stakeholders involved.   While  she was  not able  to incorporate                                                               
all concerns and suggestions for  alternative language, he opined                                                               
that the parties  affected by the bill  were "fairly comfortable"                                                               
that they  had been  treated fairly.   He agreed  that amendments                                                               
would be denied until adequate  explanation is given, and said "I                                                               
have  told representatives  of  different  industry segments  ...                                                               
that  ... I  want  to  understand what  their  concerns with  the                                                               
printed words on  the page are.  I want  to understand what their                                                               
suggested change  is, and  I want  to understand  the reasoning."                                                               
If  the concern  is  legitimate, a  "fix" will  be  crafted.   He                                                               
expressed hope  that the  changes would  not create  loopholes or                                                               
remove  an  entire   section  from  the  bill,   and  shared  his                                                               
understanding  that  industry   representatives  are  willing  to                                                               
engage in this discussion.                                                                                                      
                                                                                                                                
SENATOR  THERRIAULT,  in response  to  an  earlier question  from                                                               
Representative Gardner  regarding personal  employment paperwork,                                                               
stated that  this paperwork is  most likely going to  contain the                                                               
individual's  social  security number  and  date  of birth.    He                                                               
explained  that  the  bill  requires  that  this  information  be                                                               
thoroughly  disposed  of,  so that  this  information  cannot  be                                                               
accessed by others.  Referring to  Page 5, lines 15-16, he stated                                                               
that  this  would   include  a  business  owner   who  takes  job                                                               
applications or  retains personal information for  payroll taxes.                                                               
It is  suggested that this information  be kept in a  locked file                                                               
drawer, and  if purged,  this information  should be  shredded or                                                               
burned completely.   He then  referred to a Dateline  NBC program                                                               
titled "To Catch  an ID Thief," and stated that  it was startling                                                               
to see how  quickly large bills can be run  up, once the personal                                                               
information is obtained.  He  commented that Alaska needs to have                                                               
protection for this information.                                                                                                
                                                                                                                                
4:49:36 PM                                                                                                                    
                                                                                                                                
SENATOR THERRIAULT went  on to say that HB 65  is patterned after                                                               
numerous  other  states.    There  are  also  sections  that  are                                                               
"cutting edge,"  and he  opined that these  sections may  be more                                                               
objectionable to companies in the data brokerage business.                                                                      
                                                                                                                                
[Chair Olson turned the gavel over to Vice-Chair Neuman]                                                                        
                                                                                                                                
4:50:46 PM                                                                                                                    
                                                                                                                                
KENTON BRINE,  Property Casualty Insurers Association  of America                                                               
(PCI), stated  that while PCI  is not opposed  to HB 65,  it does                                                               
have  concerns  regarding the  sections  relating  to the  credit                                                               
score  security freeze.   He  said that  amendatory language  has                                                               
been submitted to Representative  Coghill and Senator Therriault,                                                               
and  expressed hope  that the  committee would  consider amending                                                               
the  bill  to  allow  insurers   and  other  non-lending  related                                                               
businesses  to view  credit reports  that have  been frozen.   He                                                               
explained that  credit freeze laws  began to be enacted  in 2003,                                                               
and  the first  6  states did  not  include specific  exemptions.                                                               
However,  in  the   past  year,  20  more   states  have  enacted                                                               
legislation that allows insurers  and businesses that are looking                                                               
at credit  reports for  other purposes to  have access  to frozen                                                               
credit  reports.   The  PCI  believes this  makes  it easier  for                                                               
employers to  complete the  job application  process, as  well as                                                               
obtaining accurate insurance rate quotes.   He stated that PCI is                                                               
open  to  working with  the  House  Labor and  Commerce  Standing                                                               
Committee to possibly include this language.                                                                                    
                                                                                                                                
[Vice-Chair Neuman returned the gavel to Chair Olson]                                                                           
                                                                                                                                
4:53:27 PM                                                                                                                    
                                                                                                                                
MICHELLE  JUN,  Staff  Attorney,  Consumers  Union,  stated  that                                                               
Consumers  Union  has  worked  with  Representative  Coghill  and                                                               
Senator Therriault,  and is in support  of HB 65.   She said that                                                               
Consumers  Union is  "delighted"  that the  sponsors will  remain                                                               
firm  with  any amendments  that  are  proposed.   In  regard  to                                                               
insurance exemptions, she expressed  hope that any exemptions are                                                               
limited to underwriting purposes.                                                                                               
                                                                                                                                
4:54:38 PM                                                                                                                    
                                                                                                                                
STEVE   CLEARY,  Executive   Director,  Alaska   Public  Interest                                                               
Research Group (AkPIRG),  stated that AkPIRG is in  support of HB
65,  and  expressed  appreciation  for   the  work  done  by  the                                                               
sponsors.  He went  on to say that it is time  for Alaska to pass                                                               
identity theft  protection.   Referring to  a security  breach in                                                               
February of  2005, he pointed  out that according to  the Privacy                                                               
Rights  Clearinghouse,  over  100  million  data  records  of  US                                                               
residents have been  exposed due to security  breaches since this                                                               
occurred.    The  Federal  Trade Commission  (FTC)  has  data  on                                                               
identity  theft and  fraud.    In 2005,  he  said, Alaskans  were                                                               
number  one for  fraud complaints  with the  FTC, adding  that it                                                               
cost  the average  complainant over  $1,000.   In 2006,  Alaskans                                                               
were number  5, although the  price paid per complainant  went up                                                               
to almost $4,000.  He  stated that identity theft costs consumers                                                               
and businesses  "an incredible  amount of money  each year."   He                                                               
pointed  out   the  increasing  complexity   and  speed   of  the                                                               
technological society, and  said that as this  increases, so will                                                               
the complexity of identity thieves.   He shared a story regarding                                                               
a state employee  who had her identity stolen  while on maternity                                                               
leave.    This  resulted in  difficulty  reestablishing  personal                                                               
identity, in addition  to establishing her child's  identity.  He                                                               
stated that  consumers spend  an average of  175 hours  trying to                                                               
reestablish identity.   He pointed  out that 25  states currently                                                               
have  laws  that allow  consumers  to  restrict access  to  their                                                               
credit report,  which AkPIRG feels  is one of the  most important                                                               
aspects of HB  65.  Additionally, 34  states require notification                                                               
of  a security  breach, which  he opined  is essential  to ensure                                                               
that  consumers' identity  is not  stolen.   He  said that  while                                                               
AkPIRG teaches  consumers how to protect  against identity theft,                                                               
the  state needs  to put  common  sense protections  in place  to                                                               
ensure that  identity thieves  do not  have the  upper hand.   In                                                               
regard to  the certified  mail requirement in  order to  lift the                                                               
security freeze, he said that  generally, states do not have this                                                               
requirement, although  some states  do require certified  mail to                                                               
place the freeze.  He  shared his understanding that Alaska would                                                               
be unique  in this requirement,  and expressed concern  that this                                                               
might deter some consumers from  taking this step.  He reiterated                                                               
that  AkPIRG is  in  support of  HB  65, and  would  like to  see                                                               
consumers better protected from identity theft in Alaska.                                                                       
                                                                                                                                
4:59:30 PM                                                                                                                    
                                                                                                                                
PAT LUBY, Advocacy Director, AARP  Alaska, stated that AARP is in                                                               
strong  support of  HB 65.   He  said that  suggestions based  on                                                               
other states would be sent  to Representative Coghill and Senator                                                               
Therriault;  however, AARP  Alaska will  stay in  support of  the                                                               
bill regardless  of whether  these suggestions  are adopted.   In                                                               
regard  to the  seriousness  of identity  theft,  he stated  that                                                               
individuals  who are  victims  of identity  theft  have a  higher                                                               
mortality  rate  than  those  that  are  not.    In  response  to                                                               
Representative  Gatto,  he  stated  that  he  is  unsure  of  the                                                               
mortality rate of identity thieves.                                                                                             
                                                                                                                                
5:01:02 PM                                                                                                                    
                                                                                                                                
CHAIR OLSON indicated that HB 65 would be held over.                                                                            

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